FO
Field OperationsDispatch desk
Same-day dispatch3 visits need review

Repair visit / V-2187

Mallory Chen

Priority repairSLA 4h
Dispatch blocked by missing site access

Route, technician qualification, and the required part are ready. Confirm the customer gate code before release.

Service request

Kitchen freezer repair needs dispatch before the service window closes.

Dispatch constraints

2 ready · 1 blocked
RReady

Route & qualification

Technician Reyes

18 minutes from the site and certified for the freezer unit.

PReady

Parts readiness

Replacement fan motor

Available at the west depot.

AMissing

Site access

Customer gate code

Required before the technician can be dispatched.

Dispatch policySame-day SLA visits can be assigned when parts and site access are confirmed. Missing access details return to dispatch support.