Same-day operations

Repair visit dispatch

Review readiness, choose the dispatch path, and send a clear handoff.

3 visits need reviewService window · 1:00–5:00 PM

Selected repair visit · V-2187

Mallory Chen · Kitchen freezer

Priority repair

SLA 4hDispatch before 4:20 PM

Kitchen freezer repair needs dispatch before the service window closes.

Readiness checklist

1 detail needed
Route

Reyes is 18 minutes from the site.

Certification

Reyes is certified for this freezer unit.

Parts readiness

Fan motor is available at the west depot.

Site access

Customer gate code is still missing.

Dispatch policy

Same-day SLA visits can be assigned when parts and site access are confirmed. Missing access details return to dispatch support.